How Do I Contact Grab Customer Service?

How can I track my grab driver?

You may do so by:Going to your Grab App.Tap ‘Activity’ on the lower part of the screen.Select ‘Delivery’.Select ‘Ongoing’ for current deliveries.Open Specific delivery details.You’ll see the Tracking link on the upper right corner of the screen..

How do I request a refund from Grab?

How do I request for refund from a merchantNavigate to the Payments tab.Scroll down to your Recent Activity.Tap on View All to find older transactions.Tap on the transaction that you would like to refund.Let the merchant know your transaction ID.The merchant may request to scan the QR code of your transaction ID.

How do I activate my wallet?

How do I activate my Grab walletTap on the “Payment” tab at the menu bar below.Click onto “Set up GrabPay wallet”Submit the required details such as your “Name &MyKad Number”Your wallet is set up and you are ready to top up!

How do you cash in grab?

How to cash-in my GrabPay WalletTap on ‘Payment’ on the bottom navigation bar or on your GrabPay balance on the upper left side of your screen.Tap ‘Cash-in’Select ‘Cards and Wallets’Select or key-in your desired Cash-in value (min. Php 200). Tap ‘Select preferred payment method’ and select your card.Tap ‘Confirm’Success!

Where can I complain grab?

Just tap Help Centre from the left menu of your Grab app and browse for answers instantly. If you still can’t find what you need, submit a ticket and we’re available 24/7 to help.

How do I call grab customer service?

Get personalized help, call us from your Grab appTap on Account & go to Help Centre from your Grab app.Select Help Centre, scroll down & tap Call Us. GRAB DRIVER CENTRE AXIS. G-02 Ground Floor, Block A, Axis Business Campus, No 13A &13B Jalan 225, Section 51A, Petaling Jaya 46100 Selangor. COMPANY. About. SERVICES. MyTeksi.

How do I report a problem with grab?

Contact Call centerGo to left side menu bar in the app.Tap Help Centre.Choose relevant issue.

How do I call grab customer service in Singapore?

Get personalized help, call us from your Grab appTap on Account & go to Help Centre from your Grab app.Select Help Centre, scroll down & tap Call Us. ชั้น 30 อาคาร ธนภูมิ 1550 ถนนเพชรบุรีตัดใหม่ แขวงมักกะสัน เขตราชเทวี กรุงเทพ 10400. COMPANY. About. SERVICES. Taxi. Car. Bike. Express. JustGrab. CORPORATE. Grab for Business.

How do you email grab?

Go in-app – Launch the in-app Help Centre for a more personalised experience. Instant answers – Navigate to find articles that answer frequently asked questions. Contact a Grabber – If you can’t find the answer, let us know through one of our forms. Get a reply by email – We’ll respond to your registered email.

How do I contact Grab pay?

You agree to immediately notify the Company by sending an e-mail to or by calling on the following Customer Service number Tel: +63 (0)2-8837100 of any fraudulent activity or theft of funds in the GrabPay Wallet of which you become aware.

Is grab car still available?

GrabCar is Back to Serve You! Grab PH.

How do I contact grab driver after ride?

We all know that the fastest way to check or retrieve a lost item is to contact the driver immediately.Remain calm, tap on “Activity” at the bottom menu bar and select the trip you dropped your item.Tap on the Call Button to call your driver. Don’t worry, your number will be masked.