Question: Can EBay Buyer Leave Feedback After Return?

How do I stop a buyer from leaving negative feedback?

Write up a carefully worded returns policy to give buyers a clear incentive to contact you in the event of a problem instead of leaving negative feedback, and then refer to it in your auction description so that your customers don’t miss it..

Why did eBay removed my negative feedback?

Ebay will remove the negative feedback from buyers when the sellers are top sellers or have sold thousands of items because Ebay profits from those sellers. Very dishonest!

Can eBay remove positive feedback?

Once you’ve submitted positive feedback for a seller, you can’t change it to neutral or negative feedback.

Can you leave feedback after a case is closed?

Say nothing, set your bidder requirements & blocks , then check the buyer/bidder activity log. It’s very satisfying to see how many cannot buy. When an unpaid dispute has closed with a strike being issued, neither side can leave feedback. Any feedback left before the case was opened can be removed.

Why can’t I leave negative feedback on eBay?

Sellers aren’t able to leave negative or neutral Feedback for buyers. That means sellers need other tools that will protect them against unfair treatment from buyers and bring those buyers to eBay’s attention. You can block buyers with too many policy violations, unpaid items, or who aren’t registered with PayPal.

Can eBay remove feedback?

Once you’ve left Feedback, you won’t be able to edit or delete it. If you’d like to add extra information to your original Feedback, you can leave a follow-up comment. If you’d like to change the negative or neutral Feedback you’ve left, you can ask the seller for a Feedback revision.

Can a buyer leave negative feedback for a canceled transaction?

If your buyer cancels a purchase, they can’t leave you negative or neutral Feedback or low detailed seller ratings about the transaction.

Can buyer leave negative feedback after return?

Buyers can leave negative feedback up to 60 days after the transaction for almost any reason. … there’s really nothing to dispute, buyers are allowed to leave FB and if they didn’t get the item and left a negative that’s their right.

How do you respond to negative feedback?

How to Respond to Negative FeedbackStep #1. Address the customer by name.Step #2. Apologize to the customer.Step #3. Sympathize with customer’s problem.Step #4. State you’re solving the problem.Step #5. Offer a gift.Step #6. Ask the customer to change the review.Step #7. Put up with negative reviews.

Does negative feedback affect sales on eBay?

Negative feedback doesn’t affect how eBay measures a seller’s performance. For its part, eBay is more concerned with a seller’s defect and late shipment rates and whether they have cases that were closed without resolution than the buyer reviews.

Can eBay buyer change feedback?

As described by eBay, feedback revision is when a buyer can change their review or rating of a seller, provided that a request to do so has been sent to them. eBay allows buyers to change their rating because sellers can often resolve difficult situations with excellent customer service.

Will eBay remove unfair negative feedback?

Because we don’t know when a buyer has actually paid, buyers are allowed to continue using eBay as they normally would, and that includes leaving Feedback. However, eBay will remove any neutral or negative Feedback left by the buyer in any of these cases: The buyer doesn’t respond to the unpaid item process.

How long does negative feedback stay on eBay?

12 monthsIt is permanent, but only counts against you in the feedback percentage for one year. Unless eBay removes it … or the buyer revises it … the negative rating will stay on a seller’s record forever. But it will only affect seller’s feedback percentage for 12 months.

Can you block someone from leaving negative feedback on eBay?

Answers (5) Yes. The only time a buyer cannot leave feedback at all is if an Unpaid Item case is opened & closed against them OR (this is a new policy) if the buyer requests to cancel a purchase. @stepndogdoo For the most part Blocking a Buyer is good for any future dealings because it eliminates them on that ID …

Can eBay buyer leave feedback after refund?

Hi, @kdj53. The listing usually dissappears after a return/refund. There is still a way to leave feedback though. If you go to http://feedback.ebay.com/ws/eBayISAPI.dll?LeaveFeedback2, you can leave feedback for all of your recent purchases.